FAQs

Where all do you ship your products?

We ship our products all over the USA. We have many happy customers in every corner of the country.

How do I receive multiple item orders?

If you order several products, each one will be sent in a separate package (in most cases).

How do I place an order?

Simply choose your style from the drop-down menu on the product page, then click the “Add to cart!” button and follow the simple steps to complete your order. We’ll prepare your order and send you a tracking number.

How do u operate?

Our store is an online spiritual apparel and accessories store. Our products are made by foot-powered machines rather than a factory, these are made by independent seamstresses and tailors.

What if the item I want is out of stock?

We’re always restocking our products and updating our website—so check back at a later time! 

Are your products environment-friendly?

100%. We only sell sustainable products.

How long will it take for my order to arrive?

Orders can take 1-4 business days to process before shipping. From there, shipping times are dependent upon location. Check out our shipping page for more information on when to expect your package.

How do I track my order?

Once your order ships, you’ll receive an email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders, so be sure to take a look in there. When in doubt, you can always send us an email. 

How secure is my personal information?

Our store adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

 

Contact Info:

Email: support@villagedirect.org

Phone: +1 502-276-6335

Address: 7000 JFK Blvd East, 42H, West New York, NJ 07093, United States.